Warranty

Paintshield Limited, offers the following warranty on Paint Protection Products properly installed on the (OEM) manufacturer factory applied paint finish of the purchaser’s vehicle for five(5) years from the date of purchase. Further, Paintshield Limited warrants your film product against yellowing (Discolouration), cracking or de-lamination due to discernible defects in manufacturing of said product for the same period. Full notice must be taken of the after care instructions. The film material is resilient to industry standard automotive after care products, but specialized products such as; abrasive polishes, scratch removers, corrosive chemical cleaners, engine compartment de-greasers, etc. May harm the surface layer of the film and in these circumstances the warranty will be void.If the product(or installation)is found to be defective, Paintshield Limited will replace the product at no charge to the purchaser. This warranty is valid for the original purchaser of the product and is non-transferable. Paintshield Limited assumes no liability for deterioration of the film caused by normal wear, accident, collision, negligence, vandalism, intentional or non-intentional abuse and/or exposure to chemicals. The Paintshield Paint Protection Guarantee is effective for five(5) years from the date of purchase (or 60,000 miles)and is limited to one (1) claim. Independent contractorsdo not have the authority, power, or right to alter or extend the limited warranty set forth in this certificate. To initiate warranty service, contact Paintshield Limited either by telephone at 01733 390777 or via e mail: info@paintshield.co.uk and send the product warranty form, accompanied by proof of purchase, the Vehicle Identification Number, andphotographic evidence of damage to Paintshieldfor assessment.

Paintshield Ltd, Unit 4 Morley Court, Morley Way, Woodston Industry, Peterborough, PE2 7BW: 01733 390777

IMPORTANT NOTE. Upon inspection and determination that the purchaser’s claim on the defective product falls within the scope of this warranty, Paintshield Limited will arrange installation of a replacement product free of any charge Paintshield Limited shall not be liable or responsible for the loss or damage, direct, incidental, or consequential, other than as set forth above, arising from the sale, installation, usemisuseor inability to use the film product. This warranty in no way restricts or limits the statutory rights enjoyed in the country of purchase. THERE ARE NO OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED OTHER THAN THE PAINTSHIELD PAINT PROTECTION GUARANTEE THAT IS SEPARATE AND APART FROM THIS WARRANTY. Paintshield will also not be liable for any consequential loss out of pocket expenses such as fuel or any incidental expense as a result of such warranty claim.

Paintshield Ltd Paint Protection Guarantee.

Paintshield Limited, the fabricator, guarantees the purchaser of any Paint Protection product that when such product is properly applied to the (OEM) manufacturer factory applied paint finish, it will prevent minor road debris from damaging any such protected area that was completely covered by a properly installed, pre-cut product when the damage occurred, AND such impact DOES NOT cause the vehicle’s sheet-metal beneath the impact area to bend, crater, or dent. Further, it DOES NOT cause the vehicles composite body material, carbon-fibre, fibreglass, or plastic to dent, crater, or crack/flake, whichever may be the case, then Paintshield Limited will replace the product free of charge for the original purchaser of the Paint Protection product, This warranty covers the replacement cost of paint protection film product should the film material fail to provide the anticipated level of protection under normal driving conditions**. This warranty does not cover damage to an unprotected part or portion of the vehicles vulnerable painted surface. It also does not cover intentional impacts, impacts from objects other than minor road debris. Abuse, vandalism, misuse, fire, collisions, accidents, act of God, defect(s) in the manufacturer paint finish or damage to the product from harsh, abrasive or corrosive chemicals. Further the film is supplied with a guarantee against yellowing, lifting, peeling and cracking for the same period,this is dependant on full notice being taken of the after care instructions. The film is fully resilient to industry standard automotive after care products, but specialized products such as; abrasive polishes, scratch removers, chemical cleaners, engine compartment de-greasers, etc. will harm the surface of the film and in these circumstances the warrantywill be void. The warranty on removal extends to manufacturer applied factory paint only. As some Smart repairs may detach even when removal has been undertaken correctly
Additionally NO specific warranty or guarantee is issued for cosmetic damageto the film,as a result of significant impact by large debris impacting the film. The purpose of the film is to absorb damage that would cause damage to the paintwork, in very rare circumstances the film may show evidence of such an extreme impact and would therefore constitute wear and tear.

** Normal driving conditions are defined as ‘driving within the country legal constraints in which the product has been sold, and the recommended safe driving distances at the various speeds as described in the driver training manual We may at our discretion replace product where we think that the product has failed to meet the manufacturer quality expectations even where the national speed limits have been exceeded.

Disclaimers: The paint protection film should not harm the manufacturers factory applied paint finish when correctly removed,however chip repair, smart repair and vehicles with partial and/or entire re-spray paint finishes may detach even when the film is correctly removed.

All track day, speed trial, amateur, semi professional and professional racing events, as well as professional vehicular exercises including but not limited to stunt driving, driving skill demonstrations and driver training (either performance or non-performance) are specifically excluded from this warranty.Paintshield ltd are not responsible for any derived costs as a result of making a warranty claim, such as loss of earnings, fuel or other consequential expense howsoever arising from making a warranty claim

Paintshield Paint Protection Guarantee is valid only if:

  • At the time of the impact damage, the product was properly in place.
  • The installation was performed by a Paintshieldinstaller.
  • No less than thirty (30) days after the impact occurred, you contact Paintshield Limited, submit clear and legible copies of the following documents: Proof of purchase. A copy of the signed PaintshieldWarranty Certificate issued by Paintshield Limited and the corresponding Vehicle Identification Number.

To initiate warranty service, contact Paintshield Limited viatelephone on 01733 390777or email: info@paintshield.co.uk and send (or bring with you) the Paintshield product guarantee form, accompanied by proof of purchase, a copy of the signed warranty certificate issued by the Paintshield Installer the Vehicle Identification Number, and the defective Protection Product report for our inspection to:
Paintshield Limited, Unit 4 Morley Court, MorleyWay, Woodston Industry, Peterborough PE2 7BW

Revision date: 20/03/2019

The Paintshield Paint Protection Guarantee is effective for five(5) years from the date of purchase (or 60,000miles) and is limited to one (1) claim,Third parties, do not have the authority, power, or right to alter or extend the limited warranty set forth in this certificate.

Warranty Replacement work will only be undertaken at our Head office premises unless we agree otherwise. Paintshield Limited shall not be liable or responsible for the loss or damage, direct, incidental, or consequential, other than as set forth above, arising from the sale, installation, use or inability to use the film product. This warranty in no way restricts or limits the statutory rights enjoyed in the country of purchase. THERE ARE NO OTHER WARRANTIES EITHER EXPRESSEDOR IMPLIED OTHER THAN THE PAINT PROTECTION PRODUCT WARRANTY THAT IS SEPARATE AND APART FROM THIS GUARANTEE.

Care and Maintenance: The range of products can be exposed to the normal automotive shampoos and waxes available on the after care market, the product can be subjected to the rigours of a car wash and jet wash* We actively encourage you to wax the film in the same way as the rest of the vehicle paint finish, as this helps to maintain a balance in film clear coat reflective levels ensuring the film stays as invisible as possible.

*Note when jet-washing the vehicle do not spray the jet at the leading edges of the film from a distance closer than 4 feet (48”)(failure to do this may result in the film detaching and cause permanent damage). Failure to comply with these instructions renders the warranty void. This document in no way effects or impinges upon any statutory rightsenjoyed in the country of purchase.